Saturday, September 2nd, from 10:30 am to 10:00 pm
Sunday, September 3rd, from 10:30 am to 6:00 pm
Tickets can be purchased online at www.biglietteria.ch or directly at the festival ticket office on the day of the event. These are the only official means of purchase.
Please check the “prices” section at the following URL: https://japanmatsuri.org/2023/?page_id=19302&lang=en
Yes, for more information about reduced-price tickets, please check the “prices” section at the following URL: https://japanmatsuri.org/2023/?page_id=19302&lang=en
Children up to 5 years old enter for free.
No, all visitors from 0 to 100+ years old are welcome.
You can pay with Euros at the ticket office, and some exhibitors accept payment in Euros, but not all. It is advisable to have Swiss Francs with you
You can pay with a credit card or with TWINT at the ticket office. Some exhibitors accept payment with a card, but not all, so it is advisable to have cash with you.
No, there is no ATM inside the festival.
Yes, those who buy tickets online can skip the line. To further facilitate the entrance for those who purchase tickets online, we have created a special entrance located on the side of Espocentro on Via del Bramantino.
The 2-day passes and Tickets for Saturday, September 2nd, will be available for purchase until Friday, September 1st, at midnight, and tickets for Sunday, September 3rd, will be available until Saturday, September 2nd, at midnight. Please note that the processing time for payments may vary depending on the credit card used.
You can leave the festival area and come back later only if you still have the wristband attached to your wrist.
No, we cannot refund tickets purchased online.
The wristband is designed to withstand water and does not break easily, so it cannot be replaced.
Yes, the festival is wheelchair accessible. The workshop area, located on the upper floor, is accessible by a stair lift.
Dogs are allowed, but must always be kept on a leash.
Here are all the details: https://japanmatsuri.org/2023/?page_id=19391&lang=en
There are several free parking spaces in the immediate vicinity. Furthermore, a large free parking area can be found not far away on Via Tatti. More information here: https://japanmatsuri.org/2023/?page_id=19391&lang=en
Yes, there is a cloakroom at the entrance of the festival, but it is not guarded or monitored.
There is free public Wi-Fi, which may experience slowdowns due to the numerous connections at the same time.
We love the cosplayers who show up every year in large numbers, but cosplay and its accessories should not be dangerous in any way to the public, visitors, or the cosplayer themselves. To ensure safety, objects that could be dangerous in any way are prohibited in cosplay. Therefore, sharp metal blades or blunt objects and objects that can shoot bullets, even rubber ones, are strictly prohibited. Accessories and reproductions of weapons must be harmless and recognizable. Additionally, reproductions of firearms must have a red cap or the barrel must be colored red for at least 3 cm. Reproductions of white weapons, as well as blunt objects, will only be allowed if they are made of lightweight materials and are devoid of sharp points and edges. Please note that metal reproductions are not allowed and all rules must be respected. If you have any doubts or questions, please contact us at: cosplayjm[@]gmail.com